Managing Workplace Behaviour for Better Performance

The aim of this one-day course is to examine the workplace within the framework of a system between the physical environment (e.g. the open plan office, the part-time worker, the virtual team), and the people who make that system work.

Those who have earned this credential are able to:
- Recognise some of the psychological factors which can make the difference between success and failure in the workplace.
- Evaluate potential pressure points in the work system (for self or the organisation) and have some techniques to deal with them effectively.
- Identify the effects of the physical workspace on performance, including remote working.